Dorico 6 crashes on activating playback on Mac Sequoia

Dorico
1

Hi.

After updating to Sequoia, playback becomes very un stable- in many cases it won’t be active, and when I try to activate it (by pressing the on/off toggle on the transport control) I get the spinning wheel and have to force quit.

Restarting the computer doesn’t help.

Any advise?

Thanks

2

Please do Help > Create Diagnostic Report and attach the resulting zip file here.

1 Like
3

Hi, Thanks!

The report is bigger than the 4mb limit - the system won’t let me upload it

4

Up to 10 MB you can send me directly to u dot stoermer at steinberg dot de
Or you could use a file sharing service like Drop Box, We Transfer, etc and post here a link to it. Thanks

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5

It’s only 5Mb, sending to your mail. Thanks a lot!

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6

Thanks for the data. Contained are also 6 crash dumps that show all the same pattern, namely the ARIA-Player plug-in is crashing Dorico’s audio engine. And if the audio engine is gone, also Dorico won’t function properly any more.
So I assume that if you use a project without ARIA, all will be fine. Is that correct?

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7

Thanks a lot for checking!

Yes - it seems you’re right - anything I can do about it and still keep using Aria?

8

hi friend, my advice stay on Sonoma, if possible to downgrade !! maybe comes less head pain.. applications for the world Apple takes a long time to be optimized !! Apple usually makes several changes to its internal system regarding the operating system, mainly SDKs

thanks!

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9

Difficult to say…first thing I’d try is checking for an updated Aria…
Other than that…notify the developers of Aria about it. Send them one of the *.ips files that you find in the CrashDumps folder within the DoricoDiagnostic.zip.

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