Dorico 6 crashes when exporting XML

Dorico
1

Trying to export an XML from Dorico 6 - it freezes on every attempt (getting the apple wheel of death).

Crash log is too big to load here - any advice?

Thanks!

2

I just had the issue of file being too big. It turns out if you reply to yourself, attaching it in a new message, it seems to work. Give it a try.

2 Likes
3

Thanks, but it didn’t work for me

4

If Dorico’s freezing, then it’s not crashing – if you have to force quit the application, then it’s hanging/freezing, rather than crashing. The distinction is important, because when you forcibly quit the application, no crash log is produced, whereas if Dorico unexpectedly quits on its own, then a log is produced that will show us what happened.

Do you encounter the freeze/hang when exporting any project as a MusicXML file, or does the problem appear to be limited to a specific project? If the latter, please attach the project itself here.

If the problem appears to affect all projects, try exporting to a different location on your computer, in case somehow the problem is related to the location you’re trying to write to.

1 Like
5

Thanks!

I guess it is indeed freezing and not crashing. Saving to another location worked for me (though both locations were on my internal drive, so I have now idea why changing the folder made a difference).

Thanks a lot

6

It could perhaps be that the destination folder was unwritable, or perhaps the file was locked (open in another application?), or the path length was too long (though on macOS that’s almost never a problem).

7

Doesn’t seem to be any of these reasons, but it’s working now so I’ll let this one rest - thanks!