So I’ve used Dorico and purchased it 2 years ago and have used dorico 4 ever since it came out. In November I transfered my old macbook pro 2020 to my new macbook pro 2023 and I’ve been using dorico no issue ever since i made a full transfer. And I’ve used dorico no problem since November until Feburary.
My elicenser has my dorico 3.5/4 on it but when i try logging in to my steinberg account there was no way of logging in. I tried recovering my password but to no luck. It says that I never registered an account to begin with which isn’t accurate. I then tried to register a new account and put in my elicenser onto my new steinberg account with the same email as my old and that worked but i haven’t been able to reactivate my license or been able to register dorico 4 onto my steinberg account. I can’t find a way to get a new activation code and I don’t know how to.
I would greatly appreciate and tips and or solutions on how to reactivate my account since I can’t access my old computer since it’s erasure.