Just bought a Surface Dial and started setting up an app tool for Dorico. This is just a straightforward mapping of key commands and shortcuts.
Once setup I launched Dorico but the tools were not available on the dial. This failed several times and eventually managed to get a ‘test’ command onto the wheel. I then tried to remove the Dorico app tools from the surface dial, and whilst it appears the app tool has been deleted, it still shows in Dorico.
I have tried the dial with several other apps (Sibelius, Cubase, OneNote, Word etc) and all these work as expected.
I have spent about 90 minutes with Microsoft Support who believe the issue to be Dorico related (especially since it works perfectly with everything else), but I was hoping there was a way to completely get rid of the app tool and start again.
Uninstalling and re-installing the dial does not cure the issue and Dorico still thinks this test app tool is there and ignores and newly created ‘actual’ app tools.
Confusing or what???