I’m afraid I personally do not have access to your My Steinberg account - if you need any changes made there then I believe you will need to raise a support ticket.
I can’t do it because somehow Poland is excluded from your ‘care’ zone unfortunately.
@Z_Score, I will ask my colleague Anja to contact you to try to get this resolved. Sorry for the inconvenience!
I have just purchased Dorico 4 Elements.
I entered the serial number.
Dorico 4 Elements shows up in the My product downloads
I select Dorico 4 Elements.
I run the installer and but it always installs Dorico SE not Dorico Elements…
I uninstalled the old copy of Dorico SE and tried again, but this did not help.
Please help.
Dorico SE, Elements and Pro all use the same application files - it is the license that determines how it runs. If you launch the Steinberg Activation Manager you should be able to activate your Dorico Elements license there (and deactivate Dorico SE).
Thank you.
I had assumed that the installer activated it when I entered the serial key.