I have a Windows 11 laptop with 2 external screens in extended desktop mode: one above the laptop screen and one to left. If I open a project and make the window narrow so that Setup/Write/Engrave/etc. become a drop down, then ONLY on the external screen above the laptop Dorico tries to place the drop down on both the laptop screen and the upper screen it is open on and the 2 drop down menus flicker like crazy. Sometimes I can get the flickering to stop, but Dorico is always frozen and has to be killed. This does not happen on the other 2 screens.
Well, just discovered that it seems that this also happens with other menu items that create drop down selections. Very annoying since I need Dorico on the better screen.
Welcome to the forum, Jeff. With the way your displays are set up, is it possible to maximise Dorico’s project window so that it occupies all of one of your displays? If the project window is completely contained within one display, I hope you will find that the drop-down menu no longer flickers between two displays.
First, thanks for the email! Second, maximizing the Dorico window to fit the screen was already a solution because the problem only happens when the window is narrow enough to force Setup into drop down mode. There is another drop down that is in the lower right corner and I can’t remember where that was, but it had the same issue. That would be the real test. If I stumble on that menu item again, I’ll see if full screen mode fixes it. Cheers.
So, I am finding that maximizing the window does not solve the problem. If I maximize the Dorico window on a second screen and try to create a project from a template, the drop downs for Time signature and Key signature cause the same spastic behavior and Dorico never responds after that and must be closed. I now have to remember to move Dorico to either of the other 2 screens before trying to use those menus. Attached file shows what it looks like when it is spazzing out.
Is the Dorico team working on a bug fix for this behavior?
At the present time this is not an issue that we are working on, I’m afraid. We believe the problem is in the underlying Qt application framework, but we need to be able to reproduce the problem in a minimal project that we can provide to the Qt developers. Creating a minimal project that reproduces the problem reliably is a non-trivial task in its own right, and as yet we have not yet worked on it.
Not sure if you mean “project” as in a Dorico project, because this is independent of a project: I created the short video by
- open Dorico and make sure it is on the extended monitor above my main desktop (maximize if you like) 2) click “Create New” 3) click to expand the Key signature drop down.
That’s it. I think a 2 monitor setup extending them as above/below would reproduce it.