Desde la última actualización a Dorico Pro 6. Todos los proyectos que tengo insertados vídeo con audio se quedan paralizados activando únicamente la parte del vídeo. La reproducción de la partitura se queda congelada.
Alguna idea de lo que puede ser? He de desinstalar Dorico 6? En Dorico 5 tampoco funciona desde la instalación. En un ordenador antiguo con únicamente dorico 5 está funcionando. Algo ha instalado Dorico 6 que no permite la reproducción sincrónica en vídeo en ninguna de sus versiones desde la actualización en una misma computadora.
Gracias, espero alguna respuesta del soporte.
Since the last update to Dorico Pro 6. All the projects that I have inserted video with audio are frozen activating only the video part. The score playback is frozen.
Any idea what it could be? Should I uninstall Dorico 6? Dorico 5 doesn’t work either since the installation. On an old computer with only Dorico 5 it is working. Something has installed Dorico 6 that does not allow synchronous video playback in any of its versions since the upgrade on the same computer.
Thanks, I am waiting for a reply from support.
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No puedo ayudarte con este tema. Pero seguro que obtendrás más respuestas si escribes en inglés. Por ejemplo, escribí esto con DeepL porque sólo entiendo algunas palabras en español.
ok. Since the last update to Dorico Pro 6. All the projects that I have inserted video with audio are frozen activating only the video part. The score playback is frozen.
Any idea what it could be? Should I uninstall Dorico 6? Dorico 5 doesn’t work either since the installation. On an old computer with only Dorico 5 it is working. Something has installed Dorico 6 that does not allow synchronous video playback in any of its versions since the upgrade on the same computer.
Thanks, I am waiting for a reply from support.
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I’ve not heard of any problems like this from other users, so I don’t have any bright ideas about what might be going on. But please do Help > Create Diagnostic Report from Dorico 6, and perhaps this will give us a clue as to what might be happening.
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It seems to be a problem with my sound card, when I reboot the card it seems to work. I am checking and it seems to be all restored. I have reloaded the videos to make sure this is not the cause, I also think it may be the cause. Everything ok so far. If I find the bug that has caused the playback to stop I will report in this thread.
Thank you very much.