Good morning,
When I try to open an existing notation file, or create a new one, in either Dorico 4 or Dorico 5 the software gets stuck on this screen.
After about 60 seconds I then see this screen.
Hitting terminate generates the diagnostic zip file I sent you yesterday. Hitting continue to wait does nothing. The last screen I see before the process restarts is this one.
I used Dorico 4 for a year without any issues. When I upgraded to 5 and installed everything the audio engine and playback were buggy. After reinstalling everything I went back to using 4 without issue until yesterday to complete some quick projects for school. Now neither version is working properly.