Downlevel Avid Artist Control V2 Drivers?!

Installation of my brand new Avid Artist Control V2 on Windows 10 was surprisingly painless (despite many horror stories out there). But now, Cubase 9 Pro demands I downgrade the installed drivers to a version that is a full version behind and over five years old!

Incompatible EuCon software version detected.

Installed adapter version: 7.1.0
Installed EuCon software version: 2.6.1

Please download and install the EuCon software recommended on the Steinberg website, reinstall the EuCon adapter and restart your application.

I was hoping to use my Artist Control with other applications (e.g., Sonar, Premiere, After Effects, Blender, DaVinci Resolve) but am worried this ancient driver might create some problems or cripple functionality.

Anybody had any experience with this? What are the caveats of downgrading these drivers, if any? If the troubles are significant (whether in Cubase or other applications), I’ll go ahead and submit a formal feature request for an update.

Any feedback is appreciated.

Wait a sec - this is all wrong!

I’m getting conflicting instructions, beginning with the aforementioned Cubase error message, and everything that has followed since:

  1. When I go to MySteinberg > Register hardware > Artist / MC Control, I’m told, “Request an Activation Code to enable Euphonix support on your system. Only needed if you use Cubase 4/5/6 or Nuendo 4/5.” Dead end.
  2. When I go to Steinberg.net > Support > Downloads > Sound Content & Accessories > Steinberg EuCon Adapter (the only mention of “EuCon” I can find), I’m given the option to download Steinberg EuCon Adapter for Cubase 6.5.0 and Nuendo 5.5.4 - the antiquated versions indicated previously.

But I’ve since discovered that others are using the latest Avid EuCon drivers (currently 3.5) with Cubase 8+. Huh.

Since I’m flying blind here, I might as well take a stab at installing EuCon 3.5 and the necessary hardware firmware updates. Maybe my mistake was in launching Cubase before updating all possible drivers and firmware by rote. I’ll just keep my fingers crossed that Cubase will either like it or supply a more helpful error message…

Yup, that did the trick.

If you’re installing EuControl hardware, simply download the latest EuCon drivers from Avid’s website, install, and update your Artist Control’s firmware before launching any applications and before searching Google for help. There’s more bad info than good floating around out there. No, you do not need to register your hardware with Steinberg. No, you do not need to download and install Steinberg’s EuCon “adapter.” Not for Cubase Pro 9 anyways.

And, next time, Cubase, could you maybe display a less misleading error message? Jeez.