Hi all, I just got an Alesis Core 1 24-Bit Inline USB Audio interface, and I’m pretty excited to start playing with it. I have, however, run into some trouble with getting the software I need.
Bundled with my Core 1 is a card titled 'Software Download Instructions". I attached an image of such a card. Steps 1 and 2 are pretty straight forward, and I’ve completed them (I cam to the Steinberg site, and made an account) . Step 3 is where the problems begin: It says that I will receive an email containing download instructions. I did not receive this email. Step 4 tells me to follow a link in the email, which I cannot do, because there is no email. So this is a dead end.
So after facing problem 1, I assume that the link the email refers to is the ‘My Products’ page on steinberg.net. Here I have the option to enter my ‘Download Access Code’. I once again assume that the download access code the 25-digit code at the bottom of the aforementioned card. So I enter it, but it says that my code is already in use, and refuses to continue.
So still no cigar.
Can anyone offer me any advice?