Download Access Code missing

Hi Guys.I have this Problem.I can´t activate my Cubase 10

I Have this Error :

Your eLicenser with the number xxxxxxxxxx xxxxxxxxxx was successfully registered.
Currently, there is no valid Steinberg product license found on this eLicenser.

Download Access Code is missing i lost it .

i need help please .

any solution plz .

You need to contact the organisation you purchased Cubase from. Nobody else, including this forum, can help you with a missing download access code - it isn’t as simple as “I lost Cubase, please give me a new licence with a retail price of around US$500”.

Indeed, if you lost the activation code, you might have lost the entire value of the licence - Steinberg’s Zero Downtime service requires you to have activated Cubase and registered the eLicenser in My Steinberg.