Is there anything new for this problem. I read all the posts and tried all the suggestions except going to a different network which is hard to do with a desktop. Running Windows 11, downloaded latest version on Steinberg website, opened Windows Security firewall to Steinberg software, used Chrome and Fire Fox web browsers, repeated several times and I keep getting the message “failed to connect to file server”. I then tried downloading the Cubase LE manually on the Steinberg website following all the instructions but it wouldn’t run because it says no valid license found even though mysteinberg says I have valid license in the profile. I am thinking about returning the new Donner keyboard since the included Steinberg software can’t be loaded and that was important. I am surprised these problems have not been resolved yet.
This appears to have been fixed. I started the download assistant again today and it is now working normally and the software is downloading nicely as I write this.