Download speed ridiculous

Cubase
,
1

Hello
I am having some trouble with the download of my purchased upgrade from 7 to 8.5 Pro.
It failed the first time… and also its extremely slow; i dont have the fastest internet, but I usually have 1,5 mbps easily, or lets say 1 mbps… but this is going at 100 kbps at most… its not only a matter of being impatient, but a matter of hoping for the best in the 23 to 27 hrs the download manager tells me it will take for the payed download… should I have downloaded this from some other place?? is this the best the servers can do?, do you know if there is a problem I am not aware of? Im sorry to bother, but afterwards…I have 24 more hours for the windows installer :open_mouth: :open_mouth: :open_mouth:

I really am the only one online here, there is no other internet bandwidth being used… I can be grateful to avoid travelling to a store… but really…is this fixable? I think it’s a big disrespect with a customer/user 's time.
I posted this in another topic but felt it deserved to be here too
Thanks for your help
Hope the download does not fail after 20 hrs!! pleaseeee

2

its only getting slower…2 DAYS is the remaining time…Big issue. I didn’t count on this major problem. I love steinberg mostly because Im super used to it. , and I guess pro tools or DP could have the same problem…I dont know…
and what if it fails tomorrow night???
I hope it gets fixed, and hope not to be crying here after 48 hrs of download time.
incredible

3

Im soooo sorry to have been so angry before
I just had to activate the license inn the eLicencer, and steinberg gave me acces tothe downloads from steimberg’s website
So Solved
The windows installer took only 2 hours. I hope everything goes right from now, and please frogive my discontent.

:confused: :blush:

4

I also had a reply from the shop’s customer service advising what I did but linking me to download it from the regular download window, then I thought of introducing the Activation Code and everything went perfect
They were very nice, too, so all good