.Mac platform. 3.3 GHz 6-Core Intel Core i5 - 128 GB Ram - OS 14.2.1 (23C71)
I am using SpectraLayers Pro 11 in Cubase 13 as an ASA.
When I deploy “Unmix Song” it generates the various layers, if I then attempt to drag and drop a layer into the project window I receive the following message -
“Error: Medium type not supported or invalid medium”
Can you please help?
I suppose you mean as an ARA plugin ?
Can you do a video capture of the issue ?
Hey Robin
Thanks for getting in touch.
Yep I do mean ARA, the typo ate me alive!
No problem I’ll send you a video capture, because of the file size can I attach it on the forum reply or do I need to send via WeTransfer?
Thanks again
Colin
If it’s small enough you might be able to upload it on the forum directly. Otherwise you can post a wetransfer link or any other hosting service. Please capture the whole screen.
Cool 
, I’ll probably need to post a WeTransfer but I’ll Forum upload a shot first. I assume the forum email is the correct address for the hosting service - WeTransfer link?
Colin
When you send something to WeTransfer you usually get a link, regardless of the email address you sent it to - so you can send it to yourself.
Yes I know Robin, no worries I’ll take care of it this morning, thanks again.
Colin
Attachment available until 16 Nov 2024
Here you go Robin, I’ve made the video pretty short and without sound in an attempt to keep the file size down. Hope this does the trick 
.
Thanks for your help.
Cheers
Colin
thank you
Colin Cattle
M - +44 (0)7850 921995
Hey Robin - I’ve just sent you a video, it was as we suspected too large for the conventional email so it’s on its way using Maildrop. If this doesn’t work out I’ll send it again/post it WeTransfer.
Colin
Colin Cattle
M - +44 (0)7850 921995
Where did you sent it ? I didn’t receive anything. Please post a wetransfer link, or any other hosting service link.
Okay sorry, I sent it to - incoming+1c05c7ffa53a6a47773d4a482686cf4b@steinberg.discoursemail.com
But I’ll send a WeTransfer link immediately.
Colin Cattle
M - +44 (0)7850 921995
Here you are Robin - https://we.tl/t-j2nAEQdrQQ
Colin Cattle
M - +44 (0)7850 921995
Thanks. It’s supposed to work that way.
It reminds me of an old issue I saw once a couple year ago, where for some reason the ffmpeg utility used to produce the .wav file to send to Cubase didn’t work as expected. After trying to drag and drop to Cubase, can you go to SpectraLayers Help menu > Support Info > Log output, copy all the text there and paste it here ?
Also when using the standalone SpectraLayers application, are you able to open a wav file, and are you able to export it as another wav file ?
Okay - but in this Steinberg video "User Interface Enhancements | New Features in SpectraLayers 11” - https://www.youtube.com/watch?v=DTJFy8_9Gq0
At around 1:57 it clearly implies what I’m trying to achieve is totally doable?
Check it out it’s definitely in ARA mode.
I’m using SpectraLayers Pro V11.0.30 and Cubase 13 V 13.0.41
Thanks
Colin
Colin Cattle
M - +44 (0)7850 921995
That’s what I’m saying, it’s supposed to work that way. But on your computer it seems there’s an issue that prevents it. Please let me know about the log output and the other question when using it as a standalone application.
Hey Robin
Sorry I misinterpreted your message "Thanks. It’s supposed to work that way” I thought you implied that it was supposed to behave like the video I sent you.
Here are the log outputs.
"Also when using the standalone SpectraLayers application, are you able to open a wav file, and are you able to export it as another wav file ?” - Yes I can export waves from the main File Menu “export layers” function
Colin
Colin Cattle
M - +44 (0)7850 921995
I can’t see the log output here ?
Oops!!! Sorry I forgot the obvious and failed to attach them. Here they are.
Cheers
Colin
Colin Cattle
M - +44 (0)7850 921995
SL - Log copy folder.zip (32 KB)
Ok, no error shows in the logs.
Can you open a text editor (any you would have on your mac, even Notes), and drag and drop from SpectraLayers ARA to your text editor ? This should write something like that :
<filename>/Users/divide/Documents/SpectraLayers Edits/Vocals (3091505818).wav</filename>
Hi Robin
Just to be clear as an eliminator exercise I creates a new Cubase project. You can clearly see the .Wav file exists (I’m also pretty careful on the “Housekeeping" of audio files within Cubase).
Here’s the WeTransfer link of the screen recording
[
(Attachment SpectraLayers 2024.10.19-15.09.08.642.txt is missing)
