Drum editor not receiving drum map

Since yesterday, the drum editor has stopped communicating with drum maps that are loaded on the MIDI percussion tracks. All I see now are just default grids with no drums.

I am using the latest version of Cubase 13 Pro on a M1 Macbook Pro in Silicon mode. OS 12

The drum maps all work fine when I load a Beat Designer onto each MIDI track. I am have to drop patterns into the project while this fault occurs.

I hope that someone has a solution to this. I have attached a screen shot with a drum editor over the arranger page for info. Thanks in advance

Hi,

Enable the Left Zone of the Drum Editor, please.


Hi Martin

Please find attached a screen shot with left zone in drum editor active. Not seeing any options. Any ideas? Thanks for quick response

I have the same problem. Projects I built in 13 that open in Cubase 12 will show the drum maps, but they disappear in 13.

Fol;owing -

Hi and welcome to the forum,

Could you try in the Cubase Safe Start Mode [Disable preferences], please?

Yes. I did start Cubase 13 in “safe mode” disabling preferences and that does remedy the problem and the drum mapping shows as expected. But is that something I need to do every time? What is the fix so they work with a normal start up?

Hi,

If that works, you can Delete the Safe Start Mode preferences. Then it becomes fixed permanently.

How do you delete those preferences?

So yes I see that option on the start up - I will try that. Thanks for your help.

Hi,

Start Cubase Safe Start Mode the very same way, you did before. Instead of Disable Preferences, enable the Delete program preferences option.

This is the email response from Steinberg to my support ticket, which worked

Oscar (Steinberg Media Technologies GmbH)

Jul 30, 2024, 14:57 GMT+2

Dear Mr Flynn
Please reset your program preferences by generating a new preferences folder.
To do so, you must rename the folder mentioned below. Note that the user library is hidden. To access it, please click on the “Go” menu in the menu bar of the Finder. When the “Go” dropdown menu appears, you need to press and hold the key “alt” on your keyboard, which adds the “Library” entry to the menu.

Now please rename

“/Users//Library/Preferences/Cubase 13”
to
“/Users//Library/Preferences/x_Cubase 13”
Important: If you find folders of previous program versions, make sure to hide or remove them too.

Preferences that have taken a lot of time to configure - the key commands for instance - can be copied from the inactive folder to the newly created active preferences folder at a later point.

Please let me know if you need Steinberg Technical Support’s assistance again.

A second email:

Oscar (Steinberg Media Technologies GmbH)

Jul 31, 2024, 08:17 GMT+2

Dear Mr Flynn
Key Commands and Macros are saved in the preferences, therefore the key commands, must be copied from the inactive folder to the newly created active preferences’ folder at a later point.

Further details
Preferences of Cubase and Nuendo
Where are the Settings Stored?

Hi,

This was deleting the whole Cubase preferences, so you got the factory setting. By deleting it from the Safe Start mode, you would keep all other preferences, but the defaults.xml.