dspMixFx software problem


I don’t know if anyone else is getting this problem with dspMixFx software?

When in Mix4 Streaming mode if I try to use an effect on any input including DAW, Music and Voice and the MAIN output the software completely freezes and stops responding, when in Mix1 mode when using a effect it works normally. Is there a bug in the software?

  • The hardware is a Steinberg UR816C Audio interface.

My PC is hand built using hardware ASUS ROG STRIX Z590-E GAMING WIFI motherboard, CPU = 11th Gen Intel(R) Core™ i7-11700K, RAM = Corsair Vengeance RGB Pro 64GB RAM, GPU = GeForce GTX 1660 8GB and Windows 11 version 23H2

  • 1 X Samsung SSD 970 EVO Plus 1TB NVMe. – X2 Samsung SSD 870 QVO Plus 2TB

I watched a youtube video of Dom Sigalas from Steinberg using the dspMixFx UR-C Version 3 Update software and it worked perfectly but that he was using an Apple Mac.