e-license softwaree

I got a newer computer and am trying to get Cubase AI 10 working on it - have the e-license controller - the soft license is located on the e-licenser. BUT after I downloaded the e-license software to my new computer, and try to run it for the first time this is what happens:

Application ‘LCC2’ has caused the following error:

Unknown exception caught. Process execution failed.




Options:

  • Click to abort.


    Anyone know how I fix this? I uninstalled the elicenser software then restarted my computer. still get same error message.

Then after I do that how do I get everything downloaded and set up so I can run my Cubase on the new computer…

Hi and welcome,

Unfortunately the message doesn’t say much.

Could you try to uninstall eLCC and install it again as administrator, please?