I have had this intermittent message, maybe once a month if that, but two days ago, it would not go away, no matter where I plug the eLicense in.
I then went through all the helpful info available concerning eLCC, downloaded the latest, uninstalled reinstalled etc. all I could get the eLicense to report while it was carrying out it maintenance routine was “Materializing Failed” which sounds like a StarTrek transport problem, after more interrogations I received the message: Step 4 Cleaning up eLicenser Memory Failed. Other than my Dongle number there are no Licences visible, now into 3rd Day of no work.
I have raised a Ticket, with Tech Support but the impression the auto response gave me, was that they are Snowed under and are dealing with issues on first come basis.
So yes there are others out there, I know this will not solve anyones problem, but you are not alone.
Now back to the Transporter problem….Scotty where are you?