I have had to rebuild my computer after a hard disk crash and installed the latest e-licenser v6.3.4.2082 software.
It does not display the software e-licenser object and as such, I can’t identify/copy the soft e-licenser serial number that I need to re-activate my Cubase AI5 license.
Any suggestions on how to obtain soft e-licenser serial number?
Regards… Otto
You shouldn’t have installed the latest eLCC until after you had gotten the # from the version that came on the disk.
Send an e-mail to info @ steinberg . de explaining the situation and they’ll sort it.
Thanks for your response. I have sent the e-mail as you have suggested - Hopefully I will get a reply soon.
Cheers… Otto
Al Sorted. Thanks for your advice mashedmitten.
Regards… Otto