Element 12 not installing

Hello I’m trying to download cubase 12 but it won’t install for me with the error in the attached image
Does anyone have an idea on how to solve this

Thanks :slight_smile:

Please make sure that you don’t have some kind of anti-virus/VPN/third-party firewall software blocking the connection. Does the download start at all, or does the error show up during or after the download?

the download never started