elements 10 Trial

Back at the start of the year, I downloaded and activated the trial licence. however i had a family issue which kept be very busy for 2 months, Ive seen that once you use the trial license you cannot use another trial license (i tried with a different email to get a new license.) with the soft elicenser. Is there anyway i can get the trial reset? ive tried to contact support on Wednesday but have had no response? i would like to try out the software before i buy it as its been recommended by friends. Is anyone able to help?

This can be closed! I took the plunge and got 10 pro just waiting on the elicenser