Elements 9.5 doesn't load mp3

Hi All,

I have a problem to load Mp3 files into Cubase Elements 9.5.

I’ve tried everything that’s explained in the manual but still I’m getting a error message that the media is not supported.
The open option dialog is also not shown when loading a mp3 file.

When i want to choose a mp3 file from the media library on the right side of the screen and select a hdd or usb stick on
wich are wav and mp3 files, Elements is only showing the Wav files and not the mp3 files.

Can anyone help me out here?

Thanks in advance and Merry Christmas