I’m running a new MacBook Pro. Running Win10 in parallels, the eLicenser works perfectly, all licenses appear as they should (I have 3 of them).
But running in Mac OS X, the eLicenser dongle blinks as it should, but the software pops up a box that says:
eLicenser Control - Error
Application ‘LCC2’ has caused the following error:
Connection to protection device lost.
There are buttons for cancel and retry. Retry results in a few seconds of new blinking and then the same message again.
This all happens even if I run Mac OS straight, never launching Parallels at all. And if I do launch Parallels, I’ve ensured the licenser hardware is allocated to Mac, not Windows when I’m doing this. (And I allocate it to Win10 when I test there, and then it works perfectly.)
For both WIndows and Mac, the hardware is in the same USB port, a direct port right on the laptop itself.
I have uninstalled and re-installed the latest eLicense program twice.
I’d prefer to run on the Mac OS. How can I resolve this?!?