I’ve installed the cubase on my PC, and run smoothly with the eLicenser, with serail number inputted. Now I install it on my laptop, but after I plug in the eLicenser, the laptop did not recognize that it is an eLicenser with a serial number, and keep on asking me to re-input a serial number; even worth, when I re-input the serial number provided in the box, the program said that the number is already used and reject me. The 25hr count down continued.
I checked the Steinberg website, which says that eLicense, with a serial number inputted, should authorize any computer with it attached, which is clearly not my case. On the other side, the website also says that I cannot re-input a serial number after the first serial number is inputted.
So I’m stuck here. What should I do?