eLicenser Control Error! Online Sync & Maintenance failes


I am on iMac with Mojave (v 10.14.6) and restarted my computer several times and try to do “Maintenance” but I get a window with the following error message:

What should I do please?

Thank you.


Could you try to plug th eUSB-eLicenser to other USB port, please?


I did! Same result! It seems few folks have the same issue on Windows!