eLicenser Control - Error

Cubase
1

After installing Cubase 6, I try to open the program but receive this dialogue:


"Application ‘Cubase / Cubase Artist’ has caused the following error:

Unknown GetInfo command received:




Options:

  • Click to abort."

When I click ok it comes up again and again 10 times. Then it says “No valid licence found”

I have activated with the code in the box and it said it was successful. Cubase 6 shows up in License Control center.

Cubase 5 is working without problems on the same computer!


What is wrong here!!??


I’m on a Macbook pro i7 2.66 ghz, OSx 10.6.6, Apogee Duet, Cubase 6, etc…

2

I also checked Wavelab 7 - opens as it should!


Btw, how do you add a signature in this forum? Can’t find it out really.

3

Maybe a reinstall of C6 will do the trick? As for the signature, it can’t be done inside the forum. You have to go to MySteinberg and there select ‘forum’.

Luck, Arjan

4

Same error here. How I hate this copy protection $hit

P.S.
My old cubase 5.5 works. So it cannot be the license or the stick. Also all show up fine as registered, even on my steini

5

I am not sure But I Advice you to update the License database within eLCC
If that doesn’t do the Trick Maybe Validate License Usage Periods Might do the Trick
I had A Similar Problem When trying to start VST SIS HSO in HALion sonic within Cubase 6
And after doing this it doesn’t give the error anymore
So the Problem Might be that the License Database is not up to date and doesn’t support Cubase 6 yet
or something Like that …
If you keep getting this error I advice you to contact Steinberg by use of your MySteinberg Account

6

I understand that Installing the latest version of eLCC seems to solve the problem

However Some People were not able to post this here after there Registration of Cubase 6
So I Like to advice the People at steinberg HQ to take A Look into this Little Forum Related Problem as well

7

For some reason I wasn’t able to post in the Cubase forum after installing Cubase 6 until now…

Everything was solved when I updated the dongle drivers just as DjRavix describes.