Found a lot of posts about this but haven’t found a solution yet. I’ve never had Cubase on this laptop, just purchased 10.5 Artist and a dongle.
Installed Artist, was prompted to enter my license key (which is 25 digits) into the elicenser panel (which accepts up to 28 digits so I don’t use them all) and am told
the currently installed version of the elicenser control software is too old. I’ve downloaded and installed the most recent version (22.214.171.1246) and that hasn’t helped. I’ve run both the elicenser directly as well as Cubase which launches elicenser.
I’ve also run the mtainence as I read was suggested in another post.
I’m on windows 10 x64
Any ideas what I’m supposed to do next?