When I open either Wavelab 8 or Cubase Pro 8.5 I often (although not always) get the following error message:
eLicenser Control- Error
"Application ‘eLicenser Runtime DLL’ has caused the following error
USBDeviceOS_Finish expected but received"
I have updated to the latest eLicenser Control Centre 6.10.7.6225 and also ran the maintenance cleanup but I still get the message often. However there doesn’t seem to be any impact on either application (or at least I haven’t come across any yet)
I am running Win 10 Pro 64 bit build 1709
I’m simply reporting this as the developers might want to know since so far there doesn’t seem to be any impact on my system. I tried to do this on the eLicenser web site but ended up on a merry go round that ended up at these forums.
This could mean that your eLicenser is dying. It’s a good idea to buy a new one. All you have to do is connect your new dongle to your computer, and drag and drop your licenses using the eLicenser Control Center.
If you’re still using the Cubase SX 1-era dongle (very long, blue), then replacing it with a new one will also make Cubase perform considerably snappier.
Thank you - I have purchased the latest (short) eLicenser dongle. I have plugged it into the computer after removing the old one and started the eLicenser Control Panel but my licenses aren’t there (except for one software license which I don’t even know what product its for)