Hope everyone is fine
Acutally I am having a weird trouble with my elicenser missing licenses.
4 days ago I’ve unplugged my elicensers to plug them into my new mac pro at studio thereto setup my software and plugins from scratch.
All was fine at the studio. All was working.
Yesterday I’ve replug the elicensers to my home studio PC which I am already using the elicensers since more than 6 years on it.
Now the PC elicenser centre recognizes the dongles but all licenses are missing.
I’ve tried many things like plugging the dongles to varying USB ports, reactivating from website, updating the elicenser centre and unistalling and reinstalling even. Nothing changes.
But, there is a significant weird event here… In cubase web site there are 3 dongles registered. However,in the website, I have two and the cubase 9 is registered at the one which I do not have. Cubase 8,5 is registered at the other dongle which I can see as an hardware in elicenser centre but license doesn’t show up as I said.
So,I know that it is not possible but is there a way that Mac Pro had re-serialed the dongle during installations? Because during the mac pro instllation I’ve realized that Cubase 9 was still not registered at website and I did it on Mac. But in anyway, Cubase 8,5 is also missing.
Additional note, my nexus license still exists on the dongle.
A bit confusing event huh
Is there any suggestions about my issue? I appreciate for all your support and advise since I am in the middle of a production.
Thank you very much…