I just reinstalled windows 10 - 64 bit and got to installing cubase 8.5.
During Cubase installation eLicenser installation gives this error multiple times:
“Microsoft Visual C++ Runtime library
Program c:\Program Files (x86)\POS\SYNSOPOS.exe
This application has requested the Runtime to terminate it in an unusual way.”
I click OK on it and the Cubase installation carries on and gives the same error again after each part of cubase has installed (halion SE / drum libraries etc etc).
After the Cubase installation I remove elicenser via control panel, check that all it’s folders are empty, download the latest elicenser version and try to install it, but the same error comes again.
Well, I click OK on it and it seems like the elicenser should be installed even though it gave the error. I start it and get this error:
“Unknown Exception caught. Process execution failed”
The elicenser starts after that but will not scan for any dongles or allow me to do anything else but exit or view help.
I try to reinstall elicenser - no help
I try to run it as admin - no help
I even try to reinstall cubase (by downloading the whole 8.5 package again just to be sure) - no help
I run repair to all microsoft visual C++ packages that allow it - no help
I remove elicenser and check all it’s folders and follow the steinberg instructions to manually check that it’s all gone and reinstall the latest version - no help
I try to install and use elicenser with dongle attached to PC and not attached - no help
I quit every program and even turn off antivirus during installation - no help
I’m running out of ideas what to do here. Never had this kind of issue.