Mine does the same on my windows 7 computer
1st I installed onto my new laptop win 10 then had to update the license control centre I downloaded the licence centre from Steinberg support website. it updated and asked me to insert my licenser, my licenser was inserted and update took place then I rebooted I think and all went fine. So no problem so far. However when I then went to use the elincer on my old win7 system the now updated licenser failed to be recognised. I assumed that the usblicenser update need to be recognised on the win7 system so I downloaded the elicenser update and ran it, it asked for the usblisenser to be present and updated without a problem. If I run the elicenser on the win10 system it pops up fine showing information on the licenser, but on the win 7 system the popup declares that a dll is missing!