HI, I have just purchased the upgrade from Cubase 11 to 12. I have received the download/actiavtion key.
Following the procedure, I first got a few errors stating that a product was already open, so the update couldn’t run, then after rebooting and triple checking nothing cubase related was running, I downloaded and tried to install the elicenser update as directed to.
It ran but failed to completed, throwing an error "Error copying file from packed archive … to C:/…/POS/SYNSOPOS.exe
Now neither Cubase 11 or Cubase 12 will launch successfully!