I’ve created a support ticket about this but I thought I’d post here as well in case anyone else has a similar problem…
I successfully installed Tools for UR28m (latest version, 1.1) on my Windows 7 x64 laptop. I then had the UR28m working/passing audio with no issue.
I then tried to install the same tools on my PC (again, Windows 7 x64) but got the error:
“Error applying transforms. Verify that the specified transform paths are valid”.
I uninstalled Tools, via Control Panel, and tried to install again. Same error message.
Has anyone else encountered this?
Google seems to suggest that there was an issue during installation and that I’m probably not do a ‘complete’ uninstall. Is there a a way to check that the Tools have been fully uninstalled, or can I manually uninstall? Of course the problem could be something completely different.
Any help would be most welcome
PS - after the error message I do get another dialog telling me installation was successful. On checking the device the new driver is there and reported as working, however the properties cannot be updated via the control panel (it hangs) and the device is not passing audio, so my guess is that the installation was not successful.