I just installed WL 8.5 today, and after successfully opening a standard .m4a file, I attempted to open a hi-res (24/96) ALAC .m4a file. I was immediately greeted by the following error message:
“The file cannot be opened. The format is unknown or WaveLab could not find a suitable decoder on your system.”
FWIW, I’ll mention that the file can be played in JRiver MC, VLC, and iTunes.
Could someone tell me why this error occurred and what I need to do in order to be able to open this file and others like it?
I’ve found that Audacity—a free audio editor—is able to open and edit the hi-res files that WaveLab 8.5 cannot open. This demonstrates that the issue here is with WaveLab, not the files themselves.
I would appreciate it if someone could explain why WaveLab is not able to open these files.