Errors when working in Cubase

Cubase
1

Hello everyone. I would like to ask for your help.

Since version 13 Pro, Cubase has been “freezing” in the first open window ( Cubase Pro Hub ) after every first start - when loading the path to projects.

I have to close Cubase using Task Manager.

When I start it again without changing anything in “Safe Mode” (the window for possible changes to start Cubase), the program loads the project directories and starts without problems. If I don’t turn off the PC that day, but only Cubase, it starts all day without problems but always with the window for changes to start Cubase.

Another problem I have with Cubase is that since version 12 Pro, after trying to change the tempo in a project, using the Music mode setting in the info bar and the command in the sound tab - advanced - “Set tempo definition”, Cubase throws an error message. see attachment.

I needed a larger C:/HDD so I reinstalled the entire system and purchased an upgrade to version 14Pro. I was hoping that the problems would be solved but unfortunately…

Windows 11 Pro is a clean install then Cubase installation in Steinberg Download Assistant.

I have Cubase 14 Pro 14.0.10 installed, Drum Machine, Spectral Layers, HAlion Sonic, Halion Sonic Selection.

Then Kontakt 7 and stuff from Toontrack, AmpliTube 4 MAX

HW: 11th Gen Intel(R) Core™ i5-11600K @ 3.90GHz 3.91 GHz

Motherboard Asus B560-PLUS Wifi

RAM 2x 16 GB Kingston KF3200C16D4/16GX DDR4-3200 / PC4-25600 DDR4 SDRAM UDIMM

I am using internal graphics CPU: Intel UHD Graphics 750

With many thanks and have a nice day

Vlasta Kubín

Error Message
Error Message928×648 151 KB

Cubase Tempo projektu 14.0.5 64bit2024.11.24 8.14.27.831.dmp (2.2 MB)
Cubase Chybny start 14.0.5 64bit 2024.11.24 8.00.03.508-freezedump.dmp (709.9 kB)

2

In Studio Setup/Midi ports see if ticking use winRT midi helps with the freeze.

If you search ucrtbase crashing Cubase you’ll find a few threads, maybe there is a solution there…seems to be graphics related.

3

Hello, thanks for trying to help. It looks like this:

Midi
Midi825×402 53.3 KB

I’ve already searched here for ucrtbase problems but I didn’t find anything with the internal graphics on the processor. I’ll look again.

4

So see if ticking the box helps like I suggested??

5

Hello. Ticking the box caused Cubase to no longer hang after startup and I don’t have to shut it down via Task Manager, but the “Safe Mode” window (the window for possible changes to start Cubase) opens straight away.

6

OK…this suggests it’s still hanging on exit in some way.
Maybe experiment by unplugging midi devices and see if it shuts and restarts without the dialogue.

1 Like
7

I was just about to write to you that I disconnected the Midi keyboard and Cubase starts fine. Thank you for pointing out the cause of the problem.
But I guess I won’t be able to set it up so that the midi works properly.
I’ll connect it when I actually use it, otherwise I’ll leave it disconnected.

8

Now, in the future, just fix that ucrtbase error and I’ll be happy.