@Lucky7, we offer tech support as always. Just choose “Andere Anfrage” and click on Weiter (next). On the page that appears, you can still choose the tech support request type.
I have to admit that this is very convoluted but we are working on switching not only the license system but also exchanging the backend for these kinds of tasks. The old page that made you question our support will be removed eventually. We are not quite there yet unfortunately.
Sorry for the inconvenience!