Can i upgrade for free from Ai11 to Ai12 ?
Yes, check out this article:
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I have just added an update to Cubase AI 12 to your account. You can just install Cubase AI 12 from the Steinberg Download Assistant and get started. Have fun!
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Many thanks, Matthias 
Hi,
I purchased my UR44C with Cubase AI 11 license (based on eLicenser), however there was no point in time i received any code by email to redeem Cubase AI 12. It could be my own fault because I’m systematic about not subscribing to newsletters etc 
Official support redirects to distributors (who surely cant help) so I bug you back here
Can I still redeem the Cubase AI12 somehow? I’m migrating to a new workstation and it would be a nice bonus!
Have a good day!
Michal
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Hi I’m also trying to upgrade from ai 11 to anything above it but can’t seem to find any way of doing so.
When I try to access that article, I see " You’re not authorized to access this page". Is this upgrade no longer possible? Would really like to move to 12 before eLicenser EOLs.