Freez and crash in c12

Cubase
1

Hi All
Since updating to c12.3 from c11 pro i am experiencing some erratic freezes and crashes
even the old closing problem
on occasion when i open a third party plugin (scale finder from Plugin Allianz cubase will dissapear from desktop completly i will have to restart the app … this happens all the time but its not really a problem because the third party plugin is not integral to my work flow i. i have just subscribed to a bundle and just opened up plugins to see what they are etc).
the freezing comes most in the boot up stage , sonetimes when loading a project (large) that was created in c12
the crashes are not as often but come all the same …
i will however be doing a fresh install of windows and cubase with a fresh formated HD and then see what happens after i just need to finish one big project first

2

Hi,

Attract the crash/DMP files, please.

3

Hi Martin
thanks for your quick attention (you are allways the best for that )
do you want it now or shall we wait untill i do a complete new installation (os+ cubase+3rd party vst)?
thanks
T

4

Hi,

If you have some already, share the files, please. Then share new files after the system cleaning. It will be interesting to see, if the clean system does the same. Thank you.

5

Cubase 12.0.20.263 64bit 2022.6.14 8.47.57.495-freezedump.dmp (2.1 MB)
Cubase 12.0.20.263 64bit 2022.5.27 3.26.34.899.dmp (360.7 KB)
Cubase 12.0.20.263 64bit 2022.6.2 9.20.11.441-freezedump.dmp (545.0 KB)
Cubase 12.0.20.263 64bit 2022.6.7 9.13.33.946-freezedump.dmp (689.3 KB)

6

just a few- Martin i have 6 in total
i cant believe you are on here on a sunday…
wow you are a superstar buddy … thanks soooo much

7

Hi,

All of these are Cubase 12.0.20 crashes. Make sure you have the latest update 12.0.30 installed, please.

8

not any more
martin this happened agin if you get time pls have a look
Cubase 12.0.30.286 64bit 2022.7.15 11.32.27.055-freezedump.dmp.zip (1.8 MB)

10

Hi,

Reported to Steinberg. Thank you.

Please, next time, provide the source DMP file, don’t add the *.txt extension, please.

1 Like
11

i just copyed it from the folder .
but yeah ok and thank you so much Martin…
T