Freezing on loading mix console on certain projects

Cubase
1

Cubase gets stuck at “loading mix console” then freeze, eventually crashing the whole system. I’ve never had this issue before. The project works fine in safe mode. Here’s the freeze dmp file if anyone can help:

> *******************************************************************************
> *                                                                             *
> *                        Exception Analysis                                   *
> *                                                                             *
> *******************************************************************************
> 
> *** WARNING: Unable to verify checksum for CS-80 V3.dll
> *** WARNING: Unable to verify checksum for SynthMasterPlayer.vst3
> *** WARNING: Unable to verify checksum for ACQUA.engine
> *** WARNING: Unable to verify checksum for ACQUA.engine
> *** WARNING: Unable to verify checksum for ACQUA.engine
> *** WARNING: Unable to verify checksum for ACQUA.engine
> *** WARNING: Unable to verify checksum for ACQUA.engine
> *** WARNING: Unable to verify checksum for audientusbaudioasio_x64.dll
> *** WARNING: Unable to verify checksum for SILVER MINI.vst3
> *** WARNING: Unable to verify checksum for TITANIUM3BASSTARDZL.vst3
> *** WARNING: Unable to verify checksum for TITANIUM3BASSTARD.vst3
> *** WARNING: Unable to verify checksum for TAN2ZL.vst3
> *** WARNING: Unable to verify checksum for Lindell 80 Channel.vst3
> *** WARNING: Unable to verify checksum for CORALBAXTERZL.vst3
> *** WARNING: Unable to verify checksum for IHeartNY.vst3
> Failed to request MethodData, not in JIT code range
> Failed to request MethodData, not in JIT code range
> Failed to request MethodData, not in JIT code range
> Failed to request MethodData, not in JIT code range
> Failed to request MethodData, not in JIT code range
> Failed to request MethodData, not in JIT code range
> Failed to request MethodData, not in JIT code range
> Failed to request MethodData, not in JIT code range
> 
> KEY_VALUES_STRING: 1
> 
>     Key  : Analysis.CPU.mSec
>     Value: 562843
> 
>     Key  : Analysis.DebugAnalysisManager
>     Value: Create
> 
>     Key  : Analysis.Elapsed.mSec
>     Value: 620108
> 
>     Key  : Analysis.Init.CPU.mSec
>     Value: 5514
> 
>     Key  : Analysis.Init.Elapsed.mSec
>     Value: 38302
> 
>     Key  : Analysis.Memory.CommitPeak.Mb
>     Value: 988
> 
>     Key  : CLR.BuiltBy
>     Value: NET48REL1LAST_C
> 
>     Key  : CLR.Engine
>     Value: CLR
> 
>     Key  : CLR.Version
>     Value: 4.8.4515.0
> 
>     Key  : Timeline.Process.Start.DeltaSec
>     Value: 9744
> 
>     Key  : WER.OS.Branch
>     Value: vb_release
> 
>     Key  : WER.OS.Timestamp
>     Value: 2019-12-06T14:06:00Z
> 
>     Key  : WER.OS.Version
>     Value: 10.0.19041.1
> 
>     Key  : WER.Process.Version
>     Value: 12.0.52.393
> 
> 
> FILE_IN_CAB:  Cubase 12.0.52.393 64bit 2023.1.11 10.57.17.596-freezedump.dmp
> 
> EXCEPTION_RECORD:  (.exr -1)
> ExceptionAddress: 0000000000000000
>    ExceptionCode: 80000003 (Break instruction exception)
>   ExceptionFlags: 00000000
> NumberParameters: 0
> 
> FAULTING_THREAD:  000018bc
> 
> PROCESS_NAME:  Cubase12.exe
> 
> ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION}  Breakpoint  A breakpoint has been reached.
> 
> EXCEPTION_CODE_STR:  80000003
> 
> STACK_TEXT:  
> 00000000`0014ef08 00007ffd`a5496368     : 00000000`00000001 00000000`00000000 00000000`00000060 00000000`00000080 : ntdll!NtCreateFile+0x14
> 00000000`0014ef10 00007ffd`a5495dd6     : 00000000`00000112 00000000`00000000 00000000`0014f190 00000000`80000000 : KERNELBASE!CreateFileInternal+0x578
> 00000000`0014f080 00007ffd`5eadf0cb     : 00000000`0014f388 00007ffd`a7a15ba1 00000000`00000000 00007ffd`5eac1bc3 : KERNELBASE!CreateFileW+0x66
> 00000000`0014f0e0 00007ffd`5eadf54a     : 00000000`0014f388 00000000`0014f1d1 00000000`00000000 00000000`0014f780 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0x3c9e2b
> 00000000`0014f150 00007ffd`5eadecb3     : 00000000`0014f2c0 00000000`00000000 00000000`e24388c0 00000000`0014f300 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0x3ca2aa
> 00000000`0014f220 00007ffd`5eadebfd     : 00000000`0014f388 00000000`00000001 00000000`0014f388 00000000`00000001 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0x3c9a13
> 00000000`0014f280 00007ffd`5eaded01     : 00007ffd`5f06fc41 00000000`0014f3a9 00000000`ffffff00 00000000`00000000 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0x3c995d
> 00000000`0014f2e0 00007ffd`5eabe8fa     : 00000000`00000008 00000000`00000000 00000000`00000003 00007ffd`5eabe672 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0x3c9a61
> 00000000`0014f320 00007ffd`5ea8c745     : 00007ffd`5f69fd10 00000000`00000003 00000000`da542e50 00000000`00000000 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0x3a965a
> 00000000`0014f380 00007ffd`5eaf480c     : 00007ffd`5f69fd10 00000000`00000000 00000000`00000040 00000000`00000000 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0x3774a5
> 00000000`0014f3c0 00007ffd`5e0da84f     : 00000000`0014f4d8 00000000`00000040 00000000`00000001 00000000`da542e50 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0x3df56c
> 00000000`0014f3f0 00007ffd`5e0bf7bb     : 00000000`0014f4c8 00000000`00000001 00000000`00000001 00007ffd`5e0a2ec3 : CS_80_V3!VSTPluginMain+0x3997f
> 00000000`0014f430 00007ffd`5e0c9d9c     : 00000000`0014f4c8 00000000`64071400 00000000`00000001 00000000`00000001 : CS_80_V3!VSTPluginMain+0x1e8eb
> 00000000`0014f490 00007ffd`5e5119d2     : 00000000`0014f6d0 00000000`640714b0 00000000`640714b0 00000000`640714b0 : CS_80_V3!VSTPluginMain+0x28ecc
> 00000000`0014f6a0 00007ffd`5e512533     : 00000000`00000000 00000000`6a87d3a0 00000000`00000000 00000000`0000000f : CS_80_V3!boost::archive::detail::oserializer<boost::archive::text_oarchive,Arturia::JuceArturiaLib::PresetDataId>::save_object_data+0x1df2a2
> 00000000`0014f800 00007ffd`5e606561     : 00000000`6ac3d2c0 00007ffd`5ea82373 00000000`6a15a860 00000000`6a15a860 : CS_80_V3!boost::archive::detail::oserializer<boost::archive::text_oarchive,Arturia::JuceArturiaLib::PresetDataId>::save_object_data+0x1dfe03
> 00000000`0014f880 00007ffd`5e619a56     : 00000000`ffffffff 00000000`8000004e 00000000`00000002 00000000`6a15a860 : CS_80_V3!boost::archive::detail::oserializer<boost::archive::text_oarchive,Arturia::JuceArturiaLib::PresetDataId>::save_object_data+0x2d3e31
> 00000000`0014f8f0 00007ffd`5e634f31     : 00000000`0000013c 00000000`0014f9c0 00000000`36f9a648 00000000`0000000a : CS_80_V3!boost::archive::detail::oserializer<boost::archive::text_oarchive,Arturia::JuceArturiaLib::PresetDataId>::save_object_data+0x2e7326
> 00000000`0014f920 00007ffd`5e48c0ad     : 000047b1`f8b39832 00000000`00000001 00000000`ffffffff 00000000`8000004e : CS_80_V3!boost::archive::detail::oserializer<boost::archive::text_oarchive,Arturia::JuceArturiaLib::PresetDataId>::save_object_data+0x302801
> 00000000`0014f970 00007ffd`5e4c5908     : 00000000`6abed720 00000000`6a1b54c0 00007ffd`5ef6f100 00000000`00000001 : CS_80_V3!boost::archive::detail::oserializer<boost::archive::text_oarchive,Arturia::JuceArturiaLib::PresetDataId>::save_object_data+0x15997d
> 00000000`0014f9a0 00007ffd`5e25da1d     : 00007ffd`00000000 00000000`0003038a 00000000`3c6f02a0 000047b1`3f0b162c : CS_80_V3!boost::archive::detail::oserializer<boost::archive::text_oarchive,Arturia::JuceArturiaLib::PresetDataId>::save_object_data+0x1931d8
> 00000000`0014fa00 00007ffd`5e214943     : 00000000`377b3cf0 00000000`00000001 00007ffd`5ef6f180 00000000`00000000 : CS_80_V3!VSTPluginMain+0x1bcb4d
> 00000000`0014fa90 00007ffd`5e80f30c     : 00000000`00000000 00000000`80000022 00000001`86316ca0 00000000`0014fe49 : CS_80_V3!VSTPluginMain+0x173a73
> 00000000`0014fac0 00007ffd`a5c5e7e8     : 00000000`00030000 00000000`0014fc78 00000000`00000001 00000000`00000000 : CS_80_V3!boost::serialization::singleton<std::set<boost::serialization::void_cast_detail::void_caster const * __ptr64,boost::serialization::void_cast_detail::void_caster_compare,std::allocator<boost::serialization::void_cast_detail::void_caster const * __ptr64> > >::is_destroyed+0xfa06c
> 00000000`0014fb00 00007ffd`a5c5e229     : 00007ffd`a7a8cf70 00007ffd`5e80f2e0 00000000`0003038a 00000000`0000c400 : user32!UserCallWinProcCheckWow+0x2f8
> 00000000`0014fc90 00000001`43c47043     : 00007ffd`5e80f2e0 00000000`00439e80 00000000`004c7b50 00000000`004c7b50 : user32!DispatchMessageWorker+0x249
> 00000000`0014fd10 00000001`43e9222d     : 00000000`024fe420 00000000`0014fd40 00000001`2b3f9870 00000000`00439e50 : Cubase12+0x3c47043
> 00000000`0014fd40 00000001`43e92029     : 00000000`00000000 00000000`00010252 00000000`00000000 00000000`00000007 : Cubase12+0x3e9222d
> 00000000`0014fd70 00000001`43c131ca     : 00000000`00000001 00000000`004c7b50 00000000`004c7b50 00000000`00000000 : Cubase12+0x3e92029
> 00000000`0014fda0 00000001`431632f9     : 00000000`004c7b50 00000000`00000000 00000000`004b8f80 00000000`004c7da8 : Cubase12+0x3c131ca
> 00000000`0014fde0 00000001`431659d6     : 00000000`004c7b50 00000000`0014feb0 00000001`40000000 00000000`00000000 : Cubase12+0x31632f9
> 00000000`0014feb0 00000001`4407c226     : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : Cubase12+0x31659d6
> 00000000`0014fef0 00007ffd`a5b97614     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : Cubase12+0x407c226
> 00000000`0014ff30 00007ffd`a7a426a1     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
> 00000000`0014ff60 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
> 
> 
> STACK_COMMAND:  ~0s; .ecxr ; kb
> 
> SYMBOL_NAME:  cs_80_v3+3997f
> 
> MODULE_NAME: CS_80_V3
> 
> IMAGE_NAME:  CS-80 V3.dll
> 
> FAILURE_BUCKET_ID:  BREAKPOINT_80000003_CS-80_V3.dll!Unknown
> 
> OS_VERSION:  10.0.19041.1
> 
> BUILDLAB_STR:  vb_release
> 
> OSPLATFORM_TYPE:  x64
> 
> OSNAME:  Windows 10
> 
> IMAGE_VERSION:  3.0.0.865
> 
> FAILURE_ID_HASH:  {4a7d5bb5-16b7-afd0-fcdc-3f3b5810d8c1}
> 
> Followup:     MachineOwner
> ---------

Screenshot 2023-01-12 231046

2

That’s not a file.

3

Are you referring to the screen shot? if so, there’s actually nothing on track audio 42, its empty. eve when i open older versions of the project it stilll hangs just on a different channel or vst/i

4

I’m refering to the text you pasted from the crash log. That’s only a tiny portion of the data.

5

Oh, that’s all the data I got from the debugger. I’m going to run it again, maybe I jumped the gun and copied too soon .

6

It’s the crash log istelf that is needed, not the analysis.

7

my last 3 here:

Cubase 12.0.52.393 64bit 2023.1.11 10.57.17.596-freezedump.dmp (1.9 MB)
Cubase 12.0.52.393 64bit 2023.1.11 2.55.13.375.dmp (1.1 MB)
Cubase 12.0.52.393 64bit 2023.1.10 22.33.03.848-freezedump.dmp (1.7 MB)

8

Unless the files are too big to upload to the forum, please just paste them into your reply, to avoid creating uneeded steps for anyone who might wish to help.

I’ll do it for you this time.

1 Like
9

The crash reports point to a couple plugins.

MODULE_NAME: CS_80_V3
IMAGE_NAME:  CS-80 V3.dll

MODULE_NAME: layer1
IMAGE_NAME:  layer1.vst3
1 Like
10

IVe updated and then removed the plugins but the issue still persists. Im just going to remove all plugins from the project and start over

also, Ive entered the project using “Disable 3rd party plugins” & for some reason Cubase VSTi’s such as retrologe and padshop are hidden.The only cubase VSTi showing is HALion sonic SE Is this a bug? - Maybe i need a new thread for this?

11

It could be more than one issue, so the new crash log is needed. Saying, “the issue” is not enough. You might have multiple issues.

Also, it’s important to understand that a crash can be caused by the plugin, or something else which in turn causes the plugin to crash.

Troubleshooting relies on ruling out elements that are not causing a problem. One hopes that after doing that (maybe over several iterations) one is left with the culprit.

Windows Crash logs can be analyzed more fully than WinDbg Preview can do, but only the developer has the correct tools to do that. For us lay-people WinDbg is good for exposing a crashing plugin or driver. But if there’s really a bug in the Cubase code itself, the devs have to research it.

When troubleshooting, try to defer drawing conclusions about what you see. In this case, I would presume that for whatever programming or development reason, the devs chose to allow only Halion Sonic SE to run when 3rd party VSTs are disabled. That’s seems like a good idea actually, since there are fewer elements.

Finally - Did you check that you are running a current version of CS-80? If it’s the Arturia one, my system shows V4: image

1 Like