Full Score Gone

John_Ruggero · February 18, 2024, 2:12pm

I open up my file today (a piano solo) and the Full Score View of the entire piece of 15 Flows is missing. The Piano 1 Part 1 is there, but no Full Score with all its formatting is gone. Where did they go?

An early backup in the Dorico Backup of the file is fine, but all the ones that were saved yesterday have no Full Score. I was using the file last night with no issues and did nothing special except that I am now using a number of duplicate windows for Engrave and Write Modes. Other Dorico files open normally.

k_b · February 18, 2024, 2:18pm

John,
are you sure, the Full Score Layout is missing?
It comes into my mind that you might have some open Tabs displaying different Layouts.
I sometimes create a new tab by inadvertently pressing ALT+Z instead of CMD+Z
In case this is not the case, can you access Dorico’s automatically generated backup files?

John_Ruggero · February 18, 2024, 3:44pm

thanks @k_b There is only one Tab called Full Score:

Only. the parts have the music present but all the formatting is gone:

I mentioned that my oldest Dorico (automatically generated) backup is OK. But the ones that got saved yesterday all have the Full Score missing. Yet I was working on the Full Score shortly before I saved it last night. I never use parts.

I just added a new Full Score and the music is there, but my formatting is gone.

benwiggy · February 18, 2024, 4:01pm

I suspect you’ve removed all the Flows, or all the Players, from the Layout.

But if you want me to have a look at the document, I’d be happy to.

John_Ruggero · February 18, 2024, 4:11pm

That is very good of you, @benwiggy As far I can see, all the Flows are present as are all the Players as well as now two Full Score Layouts, the first of which shows nothing, the second has the score, but none of my layout.

Here is the file as it now exists. Fortunately I had just started working on it, so it is mostly a rough unedited MusXML import. However, this has unnerved me regarding Dorico stability. I hope this is just something I did inadvertently or something I don’t understand about Dorico.
Mozart K 284.dorico (3.4 MB

benwiggy · February 18, 2024, 5:02pm

Both Full Score layouts appear for me. have you restarted Dorico (if not the computer)?

In all the time I’ve been using Dorico, I’ve never had cause to doubt its stability.

There were three windows of the same thing, though. Perhaps rein in some of your multiple window larks!

John_Ruggero · February 18, 2024, 7:02pm

@benwiggy I restarted the computer and now all is well. I’ve always had a very comforting feeling about Dorico’s stability, so this was quite a shock. I guess Full Score was not loaded when I opened the file for some reason or other.

So you think that multiple windows was all or part of the problem? I’ve been using this new setup for several days without issues and I would hate to give it up.

In case it’s germane, I made a copy of this file before I opened the original this morning. Then I opened the original and then the copy. Both exhibited the same missing Full Score. So there may have been a problem with the way Dorico itself opened rather than the file.

benwiggy · February 18, 2024, 7:07pm

I don’t know; I was merely speculating. Perhaps worth trying if it happens again.

John_Ruggero · February 18, 2024, 7:26pm

@benwiggy Maybe Dorico has trouble opening many windows at once. I have been using four and it remembers that each time and loads them all.

Well, if it happens again, I know what to do.

k_b · February 18, 2024, 9:35pm

John, if this happens again, I would switch to Setup Mode and check there on the different layouts. Somehow to me this feels safer then just looking at the pop down menu…

John_Ruggero · February 19, 2024, 3:00am

Thanks @k_b I did check Setup Mode as well and it didn’t help. Apparently the file loaded improperly. Why, I don’t know. Maybe “just one of those things”.

Mark_Johnson · October 31, 2024, 9:55pm

Hi Anne, and welcome to the forum! My first suspicion is that somehow all your players or flows got de-assigned from the score layout. Try this: In Setup, select the score layout and see which players and flows highlight and show a check mark.

I would look for a backup file only if you had done formatting work on the pages of the full score that you don’t want to have to redo. Recreating the score layout from scratch (or fixing it) takes only a few seconds.

system · October 31, 2024, 10:03pm

Hello Mark!

I’m too new of a user to have any idea what I did! This is what shows in setup mode. I was working on a training exercise, so it really doesn’t matter if I lost this, but I’d like to figure out what I did wrong.

Mark_Johnson · October 31, 2024, 10:06pm

The screenshot shows that the lower zone is hidden – ⌘8 to show it again. In Setup the lower zone is where your flows are shown. Once you find this, we can figure out what’s happening.

system · October 31, 2024, 10:07pm

I only have one flow.

And the full layout shows all the instruments included:

Janus · October 31, 2024, 10:47pm

Try switching to Galley View.

DanielMuzMurray · October 31, 2024, 11:45pm

@Anne_Miller, welcome to the forum.

This issue - or a very similar issue - came up in the last couple of days.

Check the Page Template Set that your Layout is using:

Go to Engrave mode
Make sure your Full Score Layout is open (even though it is not visible)
In the right zone, halfway down, expand the Page Templates tab. Which Page Template Set is listed as the Current Set?
Try changing it to another set, or back to the Default Full Score if it isn’t already.
Just below that option, does the Page Template Set contain a First Page Template?

If you still have no luck, go to the Library Manager and transfer all the Factory settings to your project. Is the Layout now visible?

Anne_Miller · November 1, 2024, 4:50pm

Yes, when I switched to galley view it showed up.

Janus · November 1, 2024, 4:52pm

That suggests to me that there is a problem with your Page Templates.

Anne_Miller · November 1, 2024, 4:52pm

Yes, the Full Score Layout was open, there is a first page template and the default full score template is in the current set. Switching to the default parts template had no effect. So I went and restored all the factory settings. The music is now visible… but it now looks like this: