Generic Audio driver loading instead of Yamaha driver

Does anyone have the problem that Cubase drops the driver for their interface and loads the generic audio driver? I continue to have this with Cubase 11 Pro and my Yamaha AG03v2 interface.

I am only aware of the problem when the latency becomes very poor. When I try to reload the AG03 driver, I find it is not on the extensive list of Yamaha drivers in the control panel list. Any suggestions?

Thanks, Colin Macgregor

Hi,

What exactly do you mean, please?

Are you on Windows or Mac?

I have a Yamaha AG06 and I’m on Mac. In Cubase 14, I always get the expected ASIO driver for this device.

I am on Windows 11. Perhaps if I upgrade to Cubase 14 it will be better. But I can never understand why the audio driver changes to generic audio for no obvious reason. When the Yamaha driver is loaded all is good.

Thanks

I would try a different cable. Interfaces usually get dropped if they are disconnected or lose power.

Yep….cables or incorrect USB power management settings are most likely causes your interface gets dropped.