Get this error: RtApiAsio::getDeviceInfo: error

SpectraLayers
1

After SpectraLayers crashes, I get this error. No audio will work on my laptop until I reboot.

07:43:19.427 1d34 INFO C:\Program Files\Steinberg\SpectraLayers 10\Win64\SpectraLayers.exe
07:43:19.427 1d34 INFO auto-detected folder: C:\Program Files\Steinberg\SpectraLayers 10\Win64
07:43:19.985 1d34 INFO early init done
07:43:19.990 1d34 INFO creating app…
07:43:19.996 1d34 INFO loading properties…
07:43:20.008 1d34 INFO en en
07:43:20.009 1d34 INFO session SpectraLayers 2023.12.16-07.43.19.424 started - slp10srv
07:43:20.009 1d34 INFO SpectraLayers Pro 10.0.40 Build 339 (x86_64 - Qt 6.2.2 - qtnamespace: DivideFrame - MSVC 1929)
07:43:20.071 1d34 INFO OS: Windows 11 Version 2009 (Kernel: 10.0.22621) (en_US)
07:43:20.072 1d34 INFO CPU: 8 threads (AVX512)
07:43:20.072 1d34 INFO RAM: 16 GB
07:43:20.072 1d34 INFO HDD: 475 GB (15 GB free)
07:43:20.072 1d34 INFO SCR0: 1536x864x32@60.0204Hz (device pixel ratio: 1.25) (primary)
07:43:20.072 1d34 INFO creating window…
07:43:20.073 1d34 INFO loading plugins…
07:43:20.455 1d34 INFO 34 plugins loaded
07:43:20.455 1d34 INFO initializing UI…
07:43:20.519 1d34 INFO layout and graphic objects initialized
07:43:20.535 1d34 INFO setting shortcuts and properties
07:43:20.979 1d34 INFO UI initialized
07:43:20.984 1d34 INFO Ready
07:43:21.337 1d34 INFO Show
07:43:21.440 4bfc INFO checking ASIO…
07:43:21.440 4bfc INFO scanning 2 devices…
07:43:21.441 4bfc WARNING RtApiAsio::getDeviceInfo: error (Hardware input or output is not present or available.) initializing driver (ASIO 2.0 - ESI U24).
07:43:21.441 4bfc INFO ASIO 2.0 - ESI U24 (0/0 channels, 0 Hz)
07:43:22.095 4bfc INFO Magix Low Latency 2016 (2/2 channels, 48000 Hz)
07:43:22.095 1d34 INFO I/O: ASIO (Magix Low Latency 2016/Magix Low Latency 2016)

1 Like
2

I’m getting this error, too. Different sound driver. Only happens in SpectraLayers 11.0.40. It’s a random thing and I have to reboot my UAD Apollo. Then, it works for a time. I put a ticket in with UAD. They told me to clean reinstall sound drivers. After a time, it still happened. It’s hard to believe it’s not SpectraLayers 11. But this only happens with SpectraLayers.

“Start Error #10: RtApiCore::startStream: system error (kAudioHardwareNotRunningError) starting callback procedure on device (131).”
Mac Studio Apple M2 Ultra, Apollos, Sonoma 14.7.1

3

same here.
I have my Steinberg USB ASIO driver selected, but SpectraLayers tries to initialize a complete different ASIO driver, which of course has no hardware connected.
SpectraLayers 11 works for me with WASAPI only.

4

Unfortunately SpectraLayers seems to try and hog onto Audio Devices even those never selected on boot. Very similar to ProTools and Davinci Resolve in that regard and it causes so many issues and crashes and also wider issues in the OS too when Software does that. Why these older legacy products don’t update to just opening the device last selected is beyond me. Why do they need to re-connect to every device when starting even after you set what device to connect the end points to last time you used the software is frustrating! Also SpectraLayers like Davinci Resolve connects and unconnects endpoints with transport. This again causes all sorts of audio issues where you might not be using straight 1 to 1 endpoints, virtual devices, virtual patchbays etc so it should just leave everything connected all the time imo, that’s how the more stable software seems to manage audio devices.