Hi 
Just upgraded to Cubase 13. I have also bought from Steinberg Groove Agent 5 one or two years ago. All installed well under Cubase 10.5, but when I removed the USB key, after upgrading to Cubase 12, some components of Groove Agent (beats, Drumsets etc) can not be loaded, they have some red - sign next to them. I thought that when I upgrade to Cubase 13 the issue will somehow solve itself. But, it did not. If I double click on them, the message appears that the license for that particular component is missing: Colling Worlds, Purple etc. Can someone tell me what to do to retieve those components? I tried only reinstalling Groove Agent 5, but that did not help. In Activation Manager all seems to be fine, but it is not. Should I deactivate Groove Agent 5 and install it all over again? I think that I have the activation key somewhere in my E-mail that I recevied after puchasing Groove Agent 5.
Thank in advance 
I think you miss the licence over the vstsounds.
So, that are the sounds, that are missing a licence.
Click on ALL and you can see wich packs are installed.
Because you can install sounds via the Steinberg Download Assistant, but if you do not have licence on a product, then you see red pictograms in the list.
extension = *.vstsound.
How is this possible? I am a legitimate owner of Groove Agent 5 and I paid about 175 EUR for it! Somehow I can not make the Steinberg Download Assistant to recognize my license of some of the plugins! I use some but for some it does not seeme that I have them. For instance for Purple or Simon Phillips Studio or Vintage Drums. Here is what I get from Activation Manager - it appears that all is OK - but it is not.
I thought that when installing Cubase 15 this all will be solved, but it didnt. I plan to move to a new PC, maybe I will resolve the problem at that moment. All from zero. Goos thing is that I keep all my download codes for Cubase 15, for Backbone and for Groove Agent on my Google account. Just a quick question before moving from one to another new PC: should I first deactivate all of them through the Steinberg Activation Manager on the old PC and then install them on the new PC and activate them there?
Did you buy Simon Phillips Studio or Vintage Drums? They do not belong to Groove Agent, they are separate licenses.
No need to deactivate your licenses on the old PC, you have three licenses available at the same time.
Even if your old PC is gone you can still deactivate it in your Online Profile, without access to the old machine.
Hi JuergenP! Thank you for answering and trying to clear up this one for me. Well, these are the drums that appear to not been licensed in my Groove Agent 5:
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Alternative Essntials
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Beat Essentials
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Blues Essentials
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Bouncy Vibrations
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Collidign Worlds
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Crisp & Crushed
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Funk Essentials
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Fusion Essentials
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Future Electronica
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Future Past Perfect
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Jazz Essentials
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Metal Essentials
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Metro Heights
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Metronomic Cinema
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Minnemann Drums
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Modern Jazz Essentials
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Nashville
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Neuro Mindset
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POP Essentials
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Prime Cuts
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Purple
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Rock and Roll Essentials
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Rock Essentials
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Scoring Percussion
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Songwritter Essentials
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Simon Phillips Studio Drums
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Simon Phillips Vintage Drums
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The Songwritters
So, 28 in total. Is this normal? No one told me that I need to purchase licenses for any of these drum separately. Why should I? I think that I have purchased the full license for Groove Agent 5 for 179 EUR Not some drums, but for FULL Version of Groove Agent 5.
I have downloaded all of these drums again in another folder in D disk. Can you tell me how should I make Cubase look for these drum plugins in another folder on D: disk? Maybe that is the problem? By the way, here is the order confirmation that I received from Stenberg when I purchased Groove Agent 5 FULL Version:
Yes, this is normal and yes, you need to buy licenses. You must do it because these are expansions and loops that are not part of the instrument.
You have bought the license for the Instrument Groove Agent, together with a Basic content set. You did not buy a license for everything that exists, expansions are not included.
This is clearly documented on the website and you should read it before you buy something.
Here is a link to the list of available expansions for Groove Agent and their prices.
https://www.steinberg.net/vst-instruments/groove-agent/expansions/