when i try to load from the inside of groove agent 4 , the full version , many times i have crashes . any known bugs ? Steinberg , Please fix this !
mac pro cubase 9.54
Hi,
Please attach the crash file located in macOS Console/User Reports utility.
i’m trying to send you it says Your message contains 241962 characters.
The maximum number of allowed characters is 60000.
i’m trying to attach a PDF or RTF with no success . how can send it ?
anyway I attached a dropbox link with the file [url]https://www.dropbox.com/s/izute1weisop04l/ffff.pdf?dl=0[/url]
Attach as a zip archive.
Hi,
Please attach the source *.crash file to be able to resolve it. PDF Is malformed.
it works perfectly fine in my computer . you can log into my team viewer and see .anyway , do you have an email i send it next time i’ll have a crash ?
what kind of format do you prefer ? i used mac OS so i use TEXT edit and export as PDF , which works perfectly fine here .
Hi,
I can read the file, but not resolve. As I said, I need the source *.crash file. Not copy to any text editor. In the worse case send me a TXT (plain text) file.
Where do i find this crash file ?
Hi,
On Mac you can find it in the macOS utility Console > User Reports.
Hi,
I’m sorry, for some reason, I can’t resolve the crash file. This crash is from Cubase 9.5.30. Make sure you have the latest Cubase 9.5.41 update installed and send me a new crash file from Cubase 9.5.41 if it still crashes, please.
I do have the latest from the day it’s out . anyway , next time it’ll happen i’ll send it again . Thanks for your time
Here’s another crash log from right now
Cubase 9.5_2018-11-21-191454_Yinons-Mac-Pro.crash.zip (37.4 KB)
Hi,
This crash was in Groove Agent.
I obviously get it . because it happen a lot with groove agent browser . any chance it will be fixed ?
Hi,
I will send the crash file to Steinberg (HALLY-7683).
Thanks