Groove agent one and Se crash when trying to load

I have Cubase 7.5 x64, which comes with Groove Agent Se… When trying just to load the instrument it crashes and I get this message Cubase 7 has stopped working and just shuts me down.
The first few times it said to save under a different name and then restart but it still doesnt load the instrument… I wish i had more info but that is what it is giving me
… any ideas
thanks
Tim