Since the recent updates to Groove Agent SE and Halion I have found that the icons for the various libraries in the interface have disappeared. There is only the generic ‘ALL’ icon. The libraries are there, as presets, but I want to access the different libraries via the icons which were there before. I have tried re-downloading and installing again. And deleting the preferences. Same difference. And the same thing happens with Halion Sonic. Same behaviour in standalone mode and as a VST plugin. Am I missing something obvious here? Any suggestions most welcome!
Hi HenryM,
Please follow these steps to reset the MediaBay preferences:
Windows:
• Close all programs.
• Open the “Run” command by pressing the Windows logo key + R.
• In the “Run” window, type the following path: AppData.
• Navigate to the folder: Local\Steinberg.
• Locate the folders: “MediaServices,” “Steinberg MediaLib,” and “Steinberg MediaBay Server.”
• Rename all these folders (e.g., to “x_Steinberg MediaBay Server”) to hide them.
The next time you start the program, new folders with fresh preference files will be created, which often resolves the issue.
macOS:
Please recreate the preferences of the MediaBay. To achieve this, click on “Go” in the Finder menu. Press the “Option” key on your keyboard while the menu is open. This adds the “Library” entry, which can now be selected. In the Library, open the “Preferences” folder.
Now rename the folders “Steinberg MediaBay Server” and “Steinberg MediaLib” under “/Users//Library/Preferences/” as follows:
“x_Steinberg MediaLib”
“x_Steinberg MediaBay Server”
Upon the next program start, these folders will be recreated, which often resolves the issue.
Cheers,
Jan
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Hi Jan, thanks for your workaround. Unfortunately, that didn’t work. No difference. I am on a Mac (silicon) by the way.
In that case, please get in contact with our support department.
My colleagues should be able to help you here.
Cheers,
Jan