Halion 6 is blacklisted in Cubase 14 for some reason. Anyone else having issues?
Additionally, the “Request Support” server is broken on the “My Products” E-licenser page.
I see others had this issue and posted back in 2022 but no resolution?!
Very frustrating!
What exactly is broken? I can click on the My Support link in my profile and get the support request screen immediately.
Which version exactly?
Hi @Taino !
I can confirm that some links broke during a website reorganization this year. Also from within instruments. Quite embarrassing tbh, but there are things we maybe, could focus more (cough… installers, download assistant…cough) and things we are very good at (Synths, yay!). Apologies for the inconvenience.
Regarding the blocklisting.
Tried it on my mac with Cubase 14.0.10 and HALion 6.4.40 on macOS 14.7.
Scan worked great and HALion 6 is available and usable
Is HALion 6 showing up in your plugin manager?
What happens if you re-scan all plug-ins?
If the rescan fails, please create a plugin report and send it to me via forum pm.
Hope this helps, let me know how it goes.
Thanks for responding!
Rescan does not work. Reinstall is not working also.
I have not tried deleting completely and reinstalling just yet.
I just attempted to reactivate it from the list and I got the message in the attached image.
This usually only happens to old VST2 files.
I will send the report.
Thanks.
Dan
PLUGIN MGR.pdf (325 KB)
Not on my page for some reason.
6.4.40
thanks for the report.
I see that You have HALion 7 installed in parallel. Do you have a license or did you just install the Demo?
The reason I am asking:
HALion 7 replaces HALion 6 in place. In other words, projects using H6 will run H7, once it is installed. We take great caution to make sure everything sounds exactly the same.
This is also true for 3rd party hosts, as both plug-ins have the same ID.
So if you have a HALion 7 license, just remove the old HALion 6 plugin, you do not need it.
If you installed HALion 7 only for the demo, go to your downloads, open the Halion_7.1.20_Installer_mac.dmg image and run the uninstaller.
Then reinstall HALion 6 and make sure the license on the old USB stick is active. You can also check if the standalone version is starting properly.
Let me know if this helps.
Unfortunately, I have the same result after uninstalling HALion 7.
Standalone version works as expected.
That is good to know. This means that the HALion 6 plug-in is available and working. Only Cubase is convinced otherwise.
Let’s try to convince Cubase then 
Please close Cubase and delete the following files (carefully, we do not want to destroy any of your other preferences).
“~/Library/Preferences/Cubase 14/Cubase Pro VST3 Cache/vst3blacklist.xml”
“~/Library/Preferences/Cubase 14/Cubase Pro VST3 Cache/vst3plugins.xml”
I followed instructions but Halion still does not show in my list of plugins. And it’s still blacklisted in Plug-in manager. Any other suggestions?
Unfortunately I am out of ideas from here. Someone would need to do a remote session on your computer, or get further info otherwise. Please file a ticket with your local Steinberg support site. Be patient, they have a lot do work on usually. Point the colleagues to this conversation, so that they know what happened so far. They might redo some of the steps, just to be sure. Hope you get it sorted.
same thing happens to me also on macbook pro m4 max sequoia, impossible to reactivate halion 6 and retrologue too it’s really weird ??
Wouldn’t this be a maneuver by Steinberg to get us to switch to Halion 7 ?
Hi! I doubt that this is not 100% true. It seems H7 engine in some ways sounds completely different to H6 engine in the regard of Analog Synth zone. It was described here HALion6 and H7 engines Analog Synth Zones Sounds Big Difference (same for HS/SE3&HS7, Rtrlg 2.x&2.4)
It affects the consistency of patches (eg POLY from Sample Fuel) that made use of H6 sound characteristics.
Hi, were you ever able to work this out? Upgraded from Cubase 11 Artist to Pro 14 and now Halion 6 is blacklisted. Halion 7 was never installed. Cubase Artist 11 is by now already deinstalled. Deleting the two vst…xml files only led to another scanning of VST files and Cubase 14 pro putting halion 6 on the blacklist once again. What can I try here?
EDIT: how it always is… just found out what the reason is minutes after writing my reply… Halion 6 is X86 based and was never updated to suppor Apple Silicon. So… as I have Halion 6 through Absolute 4 I guess I now need to spend 200 EUR to get the updated Absolute version. 
