HALION 7 (absolute 6) freezes when I load an instrument

I’ll try to explain it the best I can: I insert a new instrument track in cubase 13, I choose an instrument from the halion 7’s list (for example hs2 combis) and i load it, But the daw stops completely. I cannot do anything. I cannot close the windows, I cannot close even Cubase. Strangely I can play the instrument. The sound comes out, but I can’t do anything else.

desktop: pc windows
processor: i9 10900k
ram: 64 gb
hardware: avid hdx/prism ada 8xr
Session: 32bit 88200 hz

Please help.
ps: there is even a lot of latency playing the insrument.
Thank you