Halion sonic SE error says: "No licence" in Cubase

When I open a project in Cubase and go to load HAlion Sonic SE it says there is no licence. Projects that I need to finish that I have been working on over the last year or so suddenly now do not work because of this so I cannot do any work. What is confusing is that it works perfectly in Dorico 3.5 and Dorico 4 and as a standalone. So why has it suddenly stopped working in Cubase. Has anyone else had this problem? And does anyone know how to solve this.
I have done some more toying around with this problem and it is only in Cubase 11 that this is happening. I tried Cubase 9, 10 and 10.5 and it worked.

Everything up to date? Particularly Elicenser and Steinberg Activation Manager.

I think if you run the Download assistant it tries to update the licensing apps

Yes everything is upto date. I’ve run all the updating software. The elicenser and software downloader and they say everything is fine. And like I said it works fine in both versions of Dorico and as a standalone. But it just won’t work in Cubase. Really annoying. I’m wondering if it is something to do with Dorico 4 having the new license system although if that was the case it probably wouldn’t work in Dorico 3.5 as that still uses the elicenser.

Same here. Reinstalled everything. Pretty bloody annoying. I installed Dorico 4 a couple of days ago, although Halion Sonic SE did work after then. Maybe when I restarted Cubase it stopped. Anyway - what’s happening Steinberg?

I’m going to move this to the Dorico category – since both of you have that install in common…

Dorico 4 comes with the new HALion Sonic SE 3.5. What if you downgrade that to HSSE 3.4.40 again? You can get that older version via the Steinberg website (Support > Downloads).

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Thanks Ulf. 3.4 works.
The uninstaller for 3.5 didn’t remove the dll from C:\Program Files\ Common Files\ Steinberg\Shared Components\Halion Sonic SE, and the installer for 3.4 didn’t overwrite it, so I manually deleted it and reinstalled.

Excellent, good that you could sort the uninstallation yourself. But which uninstaller did you use? Is it the one from here?

Just to clarify, Halion Sonic SE works as a standalone, it works perfectly in Dorico 3.5 and 4. It also works in Cubase 9, 10 and 10.5. It is Cubase 11 that it suddenly does not work in. I have reinstalled etc by downloading it on it’s own and also by using the Steinberg download assistant. Whatever way I did it made the slightest difference, it still does not work in Cubase 11.

Yes, absolutely everything is up to date. I’ve tried several different ways using the download assistant and also without it. Neither made the slightest difference.

No, this does not even seem to be a useable program on my PC.

Ah, yeah, that is the uninstaller for Mac. I need to check for a Win version and will come back soon.

@Nic_62 , you can uninstall HSSE on Windows via the Windows Control Panel or Windows Settings. Choose Apps > Apps & Features and then have a look for “Steinberg HALion Sonic SE Component” in the list.

Hi I have the answer from Steinberg supportand it is definitely an isuue with Halion Sonic 3.5 due to the new licensing system. They are now looking into this. They said uninstall and reinstall version 3.4.40 which I have done and it is all working fine. Thanks Nic