Hope this helps, actually did not for me but I tried the alternative route which is a temporary fix that poses future issues syncing with Cubase Studio listening but it did get me going (see below first post for alternative)
A couple of people at Steinberg Germany were having similar issues.
Here is what they did to resolve the issue.
- Remover the MR Editor from the applications folder.
- Remove the following two folders:
- Install the latest driver from the website
- Now Reset the MR with the instructions below:
Shut down the computer. Shut down the MR816. Press and hold the Pad button and the number 1 Encoder knob (pushes in like a button), then turn on the power. Continue holding in the #1 encoder knob and Pad button until there are 3 lights showing on the encoder knobs. Release the buttons and the system will flash 3 times and then complete its reboot. When the ?ashing stops, the operation is completed and the MR816 CSX/MR816 X starts normally with the factory settings. Restart the computer.
They also said that this was not happening in versions of 6 even while it was happening in 5.
as a temporary solution go to devices then plugin information. Go to program plugins. You will see the MR extensions. Take note of the path. go to that location on your Hard drive and move that file to your desktop.
With this file moved you will need to use the MR editor for setup. This should then keep your settings so the headphones will not go out. Be sure to save a preset in the MR editor for the settings you like. This should at least allow you to work while I am researching a solution.